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Help & FAQ

Answers to the questions that actually get in the way

No decorative links, no empty sections. Just the core scenarios: booking, rescheduling, reviews, your account and listing a salon.

FAQ

Answers to the questions that actually get in the way

Bookings

How do I cancel or reschedule a booking?

Open "My bookings", pick the active visit and tap cancel or reschedule. Availability depends on the salon's policy.

Why did my free time slot disappear?

Slots come from the masters' schedule. If another client booked that window first, it's no longer shown in search.

Account & trust

Where do reviews come from?

Reviews are tied to real visits and run through visibility checks. We don't pad empty search results with mock data.

Where can I see my visit history?

History lives in your account. Upcoming bookings, cancellations and completed visits show up there too.

For business

How do I list my salon?

Open the business page, fill in your salon details and set up services, masters and working hours.

How much does it cost to join?

Three plans: Start — 20 AZN/mo for solo masters, Pro — 49 AZN/mo for 2–5 master salons, Enterprise — 149 AZN/mo for chains and premium. Details and feature comparison are on the pricing page.

Didn't find an answer?

Message support and include your booking ID if it's tied to a specific visit.